Boissy, A., Windover, A.K., Bokar, D. et al. Communication Skills Training for Physicians Improves Patient Satisfaction. J GEN INTERN MED 31, 755–761 (2016). https://doi.org/10.1007/s11606-016-3597-2 ABSTRACT BACKGROUND Skilled physician communication is a key component of patient experience. Large-scale studies of exposure to communication skills training and its impact on patient satisfaction Read more…
Thomas L. Schwenk, MD reviewing Zulman DM et al. JAMA 2020 Jan 7 Healthcare experts evaluated physician–patient interactions and recommended five practices. Productivity demands and administrative tasks, particularly those associated with electronic medical records, often are blamed for detracting from the quality of physician–patient interactions and thereby lowering patients’ satisfaction with their healthcare. Read more…
Daniel J. Pallin, MD, MPH reviewing Stoklosa H et al. Emerg Med J 2018 Feb 3 Most emergency physicians reported altering the history and physical examination when they occurred in the hallway or in the presence of a patient’s companion. Although privacy is important in physician-patient interactions, there has been limited research on the Read more…