Communication Skills Training for Physicians Improves Patient Satisfaction
Boissy, A., Windover, A.K., Bokar, D. et al. Communication Skills Training for Physicians Improves Patient Satisfaction. J GEN INTERN MED 31, 755–761 (2016). https://doi.org/10.1007/s11606-016-3597-2 ABSTRACT BACKGROUND Skilled physician communication is a key component of patient experience. Large-scale studies of exposure to communication skills training and its impact on patient satisfaction have not been conducted. OBJECTIVE We aimed to examine the impact of experiential relationship-centered physician communication skills training on patient satisfaction and physician experience. DESIGN Read more…





